Tech Help Appointments

The Jonathan Bourne Public Library is pleased to offer our patrons Tech Help appointments. They are one-on-one technology appointments with the library staff’s Information Systems Librarian. These trainings are designed to help familiarize patrons with common computer and internet functions in order to encourage digital literacy in our community.

Tech Help appointments can cover the following:

•        Basic computer skills
•        OverDrive/Libby and Commonwealth eBook collection for free eBooks and Audiobooks
•        Library resources such as online databases, Hoopla, Freegal, Mango, etc.
•        Email/Internet basics
•        Social media
•        Office productivity software (e.g. word processing, spreadsheets, presentations)
•        Usage of patron owned devices such as eReaders, tablets, and smartphones
•        Basic computer troubleshooting
•        Other computer or technology-related questions

Tech Help appointments policies are as follows:

•       Appointments can be between 15-30 minutes depending on the topic.
•       Patrons can book 3 appointments per month.
•       Appointments are made based on your preferred time and staff availability.
•       Library staff cannot be held responsible for damage to patron-owned equipment.

Tech Help appointments can be booked online HERE.

If possible, please contact us one week prior to request an appointment. Provide a brief description of your technology needs, your electronic device or devices, and also a few dates and times that you’d prefer to meet. On the day of your appointment, please make sure to bring any passwords, devices, cables, and manuals you may need.

We will do our best to accommodate all requests.

Tech Help Available Anytime, Anywhere!

GCF LearnFree has easy to follow tutorials on almost everything tech related. Best of all, it's free!

Some topics include: Computer, Email, and Internet basics, Online Safety, Windows 10, iPad/Android basics, Social Media, and much more!